Effective Date: [1 Jan, 2025]
At ImViewsPro, we provide 100% digital, non-tangible services to promote and boost your social media presence on platforms like YouTube, Instagram, Facebook, TikTok, and more.
Since all our offerings are service-based and intangible, this policy outlines when and how you may be eligible for a refund or cancellation.
🔁 Refund Eligibility
You are eligible for a refund under the following conditions:
- Non-Delivery of Service
If we fail to deliver the promised service within the time mentioned on the product/service page, you are entitled to a 100% refund. - Partial Service Delivery
If we partially deliver the service (less than what was promised), you may request up to 75% refund, depending on the degree of completion. - Customer-Initiated Cancellation
- You may cancel your order within 24 hours of purchase.
- If cancellation is requested after promotion has started, we will deduct the equivalent value of the service already delivered and refund the remaining amount.
- Refund requests will only be entertained within 30 days from the date of purchase.
⚠️ Ineligible Refunds
Refunds will not be granted under the following circumstances:
- If more than 30 days have passed since the transaction
- If cancellation is requested after full service
- If the refund request is based on subjective dissatisfaction without valid proof of underperformance
🔐 No Physical Returns
As ImViewsPro offers only digital services, there are:
- No physical products
- No shipping, handling, or returns
- No downloadable products that can be returned
✅ Performance Guarantee
Each service listing clearly outlines the time frame and performance guarantee (e.g., number of views, likes, or followers). We stand by our claim and guarantee delivery as stated.
❌ No Chargebacks Policy
By purchasing any service from ImViewsPro, you agree not to initiate chargebacks via your bank, card provider, or payment gateway. If you’re unsatisfied, please contact us first — we’re committed to resolving issues amicably.
Unwarranted chargebacks may result in a permanent ban and legal proceedings for breach of service terms.
⚖️ Dispute Resolution
If a disagreement arises, we aim to resolve it through direct communication and mutual understanding.
📬 How to Request a Refund
To request a refund or report a service issue, contact us via:
- 📧 Email: views@mrenglishkj.com
- 🌐 Contact Form: Fill out the form below.
Please include:
- Order ID
- Service purchased
- Reason for refund/cancellation
- Any screenshots or supporting documents
🔒 Your Agreement
By purchasing from ImViewsPro, you agree to:
- This refund policy
- The nature of digital-only services
- Our right to deduct proportionate charges when applicable